This incident has been resolved. All workflows are operational, any workflows that were run during the incident and marked as failed will need to be re-run.
If you encounter any issues, please reach out to support and we will be happy to assist.
Posted May 20, 2025 - 06:57 PDT
Monitoring
A mitigation has been deployed, and we're seeing signs of improvement. Our team is continuing to monitor the situation to ensure everything remains stable.
Thank you for your continued patience.
Posted May 20, 2025 - 05:52 PDT
Identified
We've identified the root cause of the issue affecting workflow performance. Operations such as environment cloning, restores, and backups may still experience delays or degraded performance. Our team is working on a fix and will provide updates as progress is made.
Thank you for your patience and understanding.
Posted May 20, 2025 - 05:06 PDT
Investigating
We're currently investigating an issue causing degraded performance in workflow execution, including creating new sites or environments, cloning operations, restore operations, and backup operations.
For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.
Posted May 20, 2025 - 04:14 PDT
This incident affected: Dashboard, Spinup Operations, Workflow Operations, Terminus Operations, and Autopilot.