Pantheon Operations

All Systems Operational

Customer Sites ? Operational
Dashboard ? Operational
Global CDN ? Operational
Spinup Operations ? Operational
Workflow Operations ? Operational
Support Tickets ? Operational
Support Chat ? Operational
Terminus Operations ? Operational
Site Certificate Provisioning Operational
Billing Operations ? Operational
Autopilot Operational
Git Operational
Front-End Sites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
May 31, 2025

No incidents reported today.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Resolved - The issue affecting SFTP and Git operations has been fully resolved. All systems are now operating normally, and our monitoring confirms stability.

Thank you for your patience while we worked to address this.

May 28, 07:00 PDT
Monitoring - A fix has been implemented for the issue affecting SFTP and Git operations. We are currently monitoring system performance to ensure stability and full recovery.

We'll continue to keep a close eye on the situation and will provide a final update once we've confirmed the issue is fully resolved. Thank you for your patience throughout this process.

May 28, 06:00 PDT
Identified - We've identified the root cause of the issue affecting SFTP and Git operations. Our team is now working on implementing a fix to restore normal functionality.
May 28, 05:29 PDT
Update - We are still investigating the issue affecting SFTP and Git operations. Our engineers are actively analyzing potential root causes and continue to work toward a resolution.

Thank you for bearing with us.

May 28, 04:58 PDT
Update - Our team continues to investigate the issue affecting SFTP and Git operations. We're making progress in narrowing down the cause and are working to implement a solution.

We'll provide the next update within 45 minutes or as soon as new information is available. Thank you for your ongoing patience.

May 28, 03:51 PDT
Update - We are still actively investigating the issue impacting SFTP and Git operations. Our engineering team is reviewing system components and logs to isolate the root cause.

We appreciate your continued patience and will share another update within the next 30 minutes or as soon as more information becomes available.

May 28, 03:13 PDT
Update - Our team is continuing to investigate the infrastructure issue affecting SFTP and Git operations. We are actively working to identify the root cause and will provide another update within the next 30 minutes.

Thank you for your patience as we work to resolve this.

May 28, 02:37 PDT
Investigating - We're currently addressing an infrastructure issue impacting SFTP and Git operations.
May 28, 01:58 PDT
May 27, 2025

No incidents reported.

May 26, 2025

No incidents reported.

May 25, 2025

No incidents reported.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025
Resolved - This incident has been resolved. All workflows are operational, any workflows that were run during the incident and marked as failed will need to be re-run.

If you encounter any issues, please reach out to support and we will be happy to assist.

May 20, 06:57 PDT
Monitoring - A mitigation has been deployed, and we're seeing signs of improvement. Our team is continuing to monitor the situation to ensure everything remains stable.

Thank you for your continued patience.

May 20, 05:52 PDT
Identified - We've identified the root cause of the issue affecting workflow performance. Operations such as environment cloning, restores, and backups may still experience delays or degraded performance. Our team is working on a fix and will provide updates as progress is made.

Thank you for your patience and understanding.

May 20, 05:06 PDT
Investigating - We're currently investigating an issue causing degraded performance in workflow execution, including creating new sites or environments, cloning operations, restore operations, and backup operations.

For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.

May 20, 04:14 PDT
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.